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Warranty Service Request
Current Customer Service Request
Warranty Service Form (all sections must be completed)
*
Indicates required field
Vessel Owner Name
*
First
Last
Billing Address
*
Line 1
Line 2
City
State
Zip Code
Country
Email
*
Phone Number
*
Vessel Location Address
*
Line 1
Line 2
City
State
Zip Code
Country
Dock & Slip
*
Access to vessel (code, hidden key, etc)
*
Vessel Name
*
Make, LOA & Year of Vessel
*
Hull ID
*
Purchase Date (must submit receipt)
*
If the warranty unit was installed by the vessel manufacturer enter the vessel purchase date; if this was added to the vessel after manufacture, enter the date the unit was purchased.
Make, Model & Serial Number of Unit Requiring Service
*
Upload vessel purchase receipt or unit receipt
*
Max file size: 20MB
Service Requested
*
Claim Number (if third party warranty)
*
If third party warranty (as described in #2 below, the vessel owner will file the claim directly with the manufacturer and provide the claim number to Cool Boats LLC>
The vessel owner is responsible to contact the manufacturer for the warranty claim number and submit with this form.
Vessel owners with Dometic or Cool Boats installed units, please complete this form and we will handle the claim directly.
Any charges incurred for the warranty service not covered by the manufacturer (such as travel or non-standard installation costs) is the responsibility of the vessel owner and will be billed as such.
Submit
Home
Services
Rates
Store
Mystic Grace Airbnb
About Us
Contact & Service Request Form
Warranty Service Request
Current Customer Service Request