Current Customer Service Request

If you have the make, model, serial number, photos or video of the units with issues, please feel free to email to us with the vessel name and your last name as the subject. You can also upload any photos or data with this form.

*If your vessel is on a mooring, we need to have it brought to a dock for the service call.

Please note that we email our invoices to the email address we have on file, you will receive the email from our customer management system as [email protected], please add to your safe senders list.

Current Customer Service Request Form

* Indicates required field

Billing Name & Address *

First

Last

Address *

Line 1

Line 2

City

State

Zip Code

Country

Phone Number *

Email *

IS VESSEL IN THE WATER? IF NOT ESTIMATED LAUNCH DATE *

Boat Year *

Make of Boat *

Length *

Hull ID *

Boat Name *

Marina *

Dock/Slip number *

Boat Access (key location or combo) *

Issue(s) *

Air Conditioning Refrigeration Water Maker Other

Upload File (optional) *

Max file size: 20MB

Service Request *

I agree to receiving marketing and promotional materials

Submit

Contact Information

Cool Boats LLC
31 Water St
Mystic, CT 06355
860-536-COOL (2665)
[email protected]

Our service area covers the coast from Stratford, CT to Jamestown, RI; as well as the Connecticut River up to Portland, CT.